Decades of experience creating business content for consumer research, retailing/ecommerce, food, finance, insurance, transportation and behavioral-health organizations.
Winning Millennials, Gen X, and Boomers with the Five Ws
We shared data from our Checkout Tracking service with researchers from the Wharton School of The University of Pennsylvania. Checkout Tracking data is based on the millions of receipts consumers send to us and our technology partner, Slice Intelligence. Those receipts yield detailed, item-level data about individual consumers across stores, across all retail segments, covering both online and brick-and-mortar, over time.
Opinion: Learning to love AI
I’ve had some strange and frustrating conversations in the past few weeks with people in B2B journalism. Those conversations are, perhaps unsurprisingly, about artificial intelligence. Much of the world seems to be involved in difficult conversations about artificial intelligence. Why should B2B journalism be any different?
But what I have found particularly troubling is how much these conversations remind me of conversations I had with B2B journalists nearly 20 years ago when Web journalism ...
Banks are buying RIAs, but do they know what they're doing?
Banks are buying their way to growth by purchasing registered in-
vestment advisor (RIA) firms at a pace unseen in decades. However,
this boom in acquisitions carries risk. In many instances, the financial
executives on both sides of these deals lack the expertise to avoid it.
“In theory, a deal can look great, but in practice, it’s a lot more diffi-
cult,” said Scott Stathis, managing partner at Stathis Partners.
A slew of factors — tax and regulatory law, a lack of succession
planning by ...
An Appreciation Of DSPs
A good portion of Chimes’ senior executives, including our CEO Terence Blackwell, started their careers by working as direct-support professionals (DSPs): the folks who do the day-to-day work at group homes and day treatment programs. The same is true of dozens of members of Chimes mid-level management teams, clinical practitioners and consultants.
Many of the ex-DSPs at Chimes entered the field at its infancy. They were there when the laws changed and people with intellectual and development...
The Eight Wonders of the Collaboration World
This entertaining and inspiring whitepaper by B2B journalist and consultant Paul Conley will forever change the way you think about online collaboration.
What it means when consumers want to do something, not just buy something
Back in the day, the flight to and from a vacation was something meant to be experienced. It evoked adventure and glamour. But the idea of air travel as something people want to experience has been consigned to the past by airport security lines, uncomfortable seats, and the disappearance of manners.
But the desire for adventure, for glamour, and for fun hasn’t disappeared. Now retailers of all stripes are finding ways to make the shopping experience as memorable and remarkable as a Pan Am flight in the 1950s.
Planners Are About the Future, Not the Past
I’ve been using a Franklin Planner for more than 25 years. Much of my adult life is recorded in the paper pages of that calendar system, which is designed to push users to organize their time by focusing on their personal values.
I don’t know if I’ve become more moral, more focused, or more organized over those years. But if I have fallen short in any of those areas, the Franklin isn’t the problem. The Franklin Planner, based loosely on the planning system used by Benjamin Franklin, is about ...
The Millennial Conundrum for financial services companies
Financial services companies know they need to hire the next generation of talent to be a sustainable, viable business in the future, but many are struggling with attracting and retaining this group as employees.
The Dao of dollars: Money wisdom from China's ancient faith
Daoism, a religious tradition with roots in China dating back more than 2,000 years, is undoubtedly the major world religion least understood by Westerners. There are dozens of reasons for that, but the primary one is that the syncretic nature of Chinese religious practices tends to blur the lines between Buddhism, Confucianism, Daoism, etc. When you meet a Westerner who claims to be a Daoist, you’re likely to find they’re really more of a confused Buddhist or a spiritually inclined Confucian...
Bed Bath & Beyond says it's not beyond help, but reports further losses
Coming just days after the retailer said it might seek bankruptcy protection, the poor earnings report paints a dismal picture for the beleaguered retailer.
Key takeaways:
Comparable store sales declined 31% versus the fiscal 2021 third quarter.
Digital sales fell 33% from a year earlier.
By banner, comparable sales fell 34% at Bed Bath & Beyond and declined in the low-twenties at Buy Buy BABY compared to the prior year period.
Bed Bath & Beyond said net sales plummeted 33% in its fiscal thir...
Emotional disconnect in the connected home
There may not be a word in the English language that carries more subtext, more connotative and emotional weight, than “home.”
We fill the word with significance over the course of our lives. We have a “hometown” that defines us. We “head home for the holidays.” We practice “home improvement,” we work to have a “happy home” life. When we are lost or tired or afraid, every instinct in us yearns to “go home,” or to “phone home” or just to “stay home.”
Another word that is filled with meaning is...
2024 Fashion Trends for Men. What to wear. What to avoid
So here’s the difficulty. You want to look stylish, not fashionable. Or to put it another way, you want your clothes to reflect who you are, but you don’t want your clothes to reflect what everyone else is wearing. So you try to avoid paying too much attention to “fashion” or to “trends.”
Yet putting too much effort into avoiding what is fashionable or trending can lead to poor clothing choices. Guys who pay too little attention to what other guys are wearing wind up appearing dated, not styl...
CLO equity funds feel pain from arb and credit jitters
It’s been a difficult year for closed-end CLO equity funds. Share prices in the handful of such funds in North America are way down, currently hovering at or near 52-week lows.
Business casual doesn’t have to be difficult
The definitive guide to business casual clothes for men who aren't casual about business.
Managing products across multiple marketplaces isn't easy, merchants say
Given the various approaches that marketplaces take to product pages, sellers must dedicate resources to managing SKUs and listings across multiple marketplaces.
There may be good reasons for a brand to sell on a number of online marketplaces — most notably that by appearing on a variety of marketplaces, a merchant has access to a broader and more varied collection of possible customers.
But it ain’t easy. Doing what it takes to manage a brand’s products across marketplaces requires a conside...